Engineer, Managed Services

Experience working in a SOC environment to provide Level 1 and 2 support for our solutions.

At least 3 years experience in information systems and cyber security or a similar role.

Ability to analyse logs and alerts to effectively troubleshoot issues.

Ability to plan for upgrades and patches.

Previous Implementation (New builds or migration) of security tools like EDR, EPP, DLP, SIEM, IPS, UEBA, and deception.

Experience in technologies Trellix Suite, Elastic stack, Fortinet.

Experience in fine tuning and troubleshooting of above-mentioned solutions.

Experience in providing upgrade support and maintenance support on required solutions.

Strong knowledge of windows and Linux system administration and operation (CentOSRedHat preferred).

Strong hands-on working knowledge of TCP/IP networks, Routing, Switching, Firewalls, packet sniffing and traffic generation.

Hands-on experience in PKI, SSL/TLS Certificate based authentication, IPSec / SSL VPN a plus

Good with documentation.

To be able to demonstrate soft skills to interact and engage customers and various stakeholders

Able work well in a team.

Strong problem solving, oral and written communication skills.

Able to manage escalation and is flexible when supporting your SOC team.

A strong desire to step out of your comfort zone and into an opportunity where you drive the work and want the opportunity to build a team around you.

Ability to work independently and with minimal supervision onsite.