Summary:
You will be on the frontline of providing exceptional customer service and event management for clients and VIPs. You'll work in a lively and energetic environment, delivering delicious food and creating memorable experiences for their guests.
Key Responsibilities:
- . Attend to and engage all incoming inquiries pertaining events including meetings, wedding, birthday parties, cocktail event, functions, social events and etc...
- . Qualifies each business opportunity based on budget, attendance.
- . Determines availability of space based on yield management principles.
- . Presents unique selling points to prospective clients to gain an advantage over the competitor.
- . Conducts site inspections, client requirement gathering and event kick offs.
- . To be a one stop shop from inquiry to successful delivery of the event.
- . To be on hand on actual day of event to assist client and ensure a flawless event.
- . To communicate all facets of the event to the operational support team - banquet operations, florist, chefs, audio-visual technicians, front office, room service etc.
- . To know competitors strength and weaknesses as well as their pricing and packages.
- . Take on ad-hoc projects as assigned by Director of Events Management.
- . Curate and maintain a targeted potential client list of corporates and organizations
- . Schedule meetings to visit and present our premises and corporate affiliations
- . To actively report and update management and H.O. Ds on all bookings and appointments.
- . To drive database growth.
Qualifications/ Skills and Abilities:
- . At least one (1) year of experience in a similar capacity in a luxury hotel , restaurant or relavent industry
- . Good team player
- . Excellent communication and interpersonal skills
- . Passionate, self-driven and takes initiative.
- . Demonstrable organizational skills, with a good eye for detail
- . Excellent computer knowledge of PC environments with proficiency in Microsoft Word, PowerPoint, Excel, Writing, and proofing skills are also required
- . Ability to work independently, organized, dependable and detail oriented
Additional Information
- . Salary: $3,500 - $5,500 (Based on Experience)
- . Location: Changi Village
- . Comprehensive Health Insurance
- . Opportunities for career growth and advancement.
