Company Introduction
Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.
SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.
Job Description:
- Proactively finding opportunities and leads for business growth by creating and maintaining customer database.
- Understanding client needs and providing a proposal which best suits their requirements.
- Conducting event space site inspections outlining unique selling points to the client.
- Achieving personal sales targets by converting leads into a business opportunity
- Planning an event successfully from beginning to end.
- Ensuring a well-executed event which exceeds customers expectations.
- Communicating effectively and working closely with all concerned operations departments.
- Attentively handle guest complaints and provide mutually beneficial solutions.
- Ensuring adherence to laws, regulations, and company policies.
- Maintaining positive guest and colleague interactions with good working relationships.
- Sustains relationship with key accounts.
- Regularly runs reports, manages and updates the database within Salesforce and keeps financial records in accordance with the company policy.
- Work collaboratively with the Group Director of Sales and other Event Managers.
- Continually assess our marketing techniques and their efficacy in affecting sales
- Stay up-to-date on current market trends.
- Performs other duties pertinent to this job as assigned.
Requirements:
- Bachelor's degree in Sales & Events or business administration degrees.
- Minimum 3 years of experience in a previous Sales Role.
- Excellent communication, sales and customer service skills
- Current knowledge of industry trends and regulations.
- Confident and dynamic personality
- Good administrative, organizational, and problem-solving skills.
- The ability to multi-task, work in a fast-paced environment and meet deadlines.
- Ability to communicate and negotiate with external vendors and service providers.
- Knowledge of Sales Force/Delphi preferred.
