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DKSH

Executive Client Management

DKSH
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Singapore

Job Description

Job location: Jalan Buroh (West area)

Shuttle buses will be provided from various MRT stations.

  • Inventory Management:
  • Coordinate closely with logistics (DC) for incoming shipment tracking.
  • Ensure inventory levels is within the contractual inventory holding target.
  • Prompt review & action on the obsolesces to minimize the non-working inventory.
  • Work closely with DC to monitor the excess storage charges and informed the affected Clients.
  • Provide timely and proper instruction to Material Management team for inventory transfer, write off, block action.
  • Client Management:
  • Based on business contract, identify key service areas and KPIs. Translate into monthly KPI report for Operation Meetings.
  • Align the KPI definition and targets with cross-functional teams, namely CCC, DC, SCM, and Finance.
  • Responsible to consolidate and understand the KPI matrix, and reason for failure to meet the KPI, if any.
  • Conduct monthly operations review, or quarterly business review with key clients (including Operation stats, open issues, progress, etc.).
  • Liaises with Clients on their requirements & assist to resolve daily problems encountered.
  • Maintain high frequency of engagement with Clients to build effective and strong working relationships.
  • Work with other cross-functional departments to ensure clients operational requirements are met.

Functional Skills And Knowledge
  • Demonstrate basic understanding of clients industry/business/products
  • Demonstrate basic client management and communication skills
  • Proven advanced numeracy and quantitative analysis
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

More Info

Industry:Other

Job Type:Permanent Job

Date Posted: 23/11/2024

Job ID: 101246053

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DKSH
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