Executive, Client Services

A Day in the Life:

• Assist the project team in implementing events/projects on-site.
• Communicate with clients from event preparation to planning and execution.
• Manage clients expectations regarding project, event, or exhibition.
• Service existing clients by understanding their requirements and providing cost control.
• Attend events to gain a good understanding of current trends.
• Request payment and invoices from clients and suppliers, respectively.
• Brief designers on specifications and requirements provided by clients.
• Brief suppliers on all event requirements.
• Negotiate with suppliers on costs.
• Arrange storage of any items with clients.
• Ensure smooth on-site operations by checking supplier deliveries and builds to meet requirements and specifications.
• Develop cost reports for approval.
• Manage overall project costs to ensure healthy gross profit.
• Develop and submit project reports after event completion.
• Liaise with venue owners regarding any damages to the venue.

What We are Looking For:

• Degree / Diploma in Hospitality / Tourism Management or equivalent.
• 1 to 3 years of experience in account servicing.
• Good interpersonal and communication skills.
• Well-versed in Microsoft Word / Excel / Project.