Executive, Customer Relations

Isocert Pte. Ltd.

Early Applicant

6 days ago
Be among the first 50 applicants

Exp: 0-2 Years

2,500 - 3,000 SGD/m

Full time

Singapore

Job Description

Job Descriptions & Responsibilities:

Key Responsibilities:

. Client Acquisition: Reach out to prospects through various sales channel

. Client Relationship Management: Manage client professionally to ensure seamless client onboarding, build and maintain strong customer relationships to enhance client satisfaction and retention.

. Documentation: Consolidate and verify documents required from clients for various processes.

. After-Sales Service: Provide exceptional after-sales service and maintain ongoing client relationships.

. Sales Reporting: Provide regular reports and updates to reporting Manager on sales performance and pipeline status.

. Ad-Hoc Support: Perform other ad-hoc responsibilities to support overall sales & marketing functions. Represent the company at industry events, conferences, and networking opportunities to expand brand awareness and generate leads.

. Team Collaboration: Work collaboratively with cross-functional teams to achieve business goals.

Qualifications and Requirements:

. Min. 1 year of relevant working experience.

. Diploma in Business Administration, Marketing, Business Communication, or a related field or equivalent qualification.

. Proven track record of success in B2B sales

. Strong relationship-building and account management skills with the ability to establish and maintain long-term partnerships.

. Excellent communication and negotiation skills, both written and verbal.

. Ability to understand client needs and customize solutions accordingly.

. Highly motivated, self-driven, and results-oriented with a strong entrepreneurial mindset.

. Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Employee Remuneration and entitlements:

- Basic Salary (commensurate with experience)