JOB SUMMARY
Responsible for operations, management and administration of Housekeeping department.
JOB DUTIES & RESPONSIBILITIES
- Liases closely with related department e.g. Engineering and Front Desk to ensure the operation of the department, as a whole is coordinated.
- Manages the administrative and operational aspects of the Laundry Department with the assistance of the Housekeeping Manager Laundry.
- Plan and implement policies and guidelines with the objective of maintaining quality service and standards to an acceptable level on guest's satisfaction scores.
- Prepare the annual budget for Housekeeping and thereafter monitors cost throughout the year to contribute to a healthily income statement.
- Purchases goods and services for the department at economical prices while maintaining quality.
- Recruits staff for the department according to recommended par level.
- Responsible for training and development of all associates.
- Counsels staff and takes disciplinary action where necessary.
- Ensure flower supplies, fresh or artificial are economical, presentable and timely delivered.
- Co-ordinate Hotel projects, e.g. carpets, rooms re-do etc. to ensure work is completed smoothly and on time.
- Oversees the various inventories required by Housekeeping and reviews all inventory results.
- Attends related meeting, represent department when required.
- Any other duties as may be assigned from time to time.
JOB REQUIREMENTS
- Minimum Degree in Hotel Management
- At least 5 years of hotel's Housekeeping leadership experience.Great interpersonal skills
- Great communication skills
- Multi-tasking skills
- A strong team-player
- A great leadership skills
- Able to start work within short notice period
