Handle daily operational administrative duties in sales enquiries and services (via phone, email or in-person)
Organize any club tour in-person with prospect or membership enquires.
Work with the Finance Department to reconcile Membership and Financial reporting.
Process membership application, its supporting and payment for submission to finance and Management in a high degree of accuracy.
Assist to drive relationships across the Club and identifying new sales opportunities within existing and new memberships / relationships.
Work together with the team to grow sales and membership revenues and increase excellency in membership services and patronage in Club.
Assist with the operational and monthly sales reporting amendments of any forms, S.O.P and policies when necessary, pertaining to membership matters.
Rotating membership enquiry duty on weekdays and once every weekend or as and when assigned.
Manage all aspects of event planning, financing and operational administrative duties, meets deadlines and stay within budget for membership events and trips.
Establish relationship and coordinate with inter-departments and external vendors and suppliers.
Any other jobs/ duties as assign as and when by the management.
JOB REQUIREMENTS
Good command of languages, able to speak and write in English & Mandarin fluently.
Meticulous, detail-oriented and with great responsibility and proactiveness to get things done efficiently.
Possess a high level of confidentiality and excellent interpersonal and communication skills in handling both employee and member relations.
Good time management and strong sense of urgency and priorities.
Ability to perform under pressure and multi-tasking in a fast pace environment.
Initiate great learning attitude and a good team player who is able to work under pressure and tight deadlines.
Five-day work week and weekend rotating duties. Must be willing to commit on weekends and event duty (weekends / public holidays).
Proficient in MS Office (Word, Excel, Outlook), Google forms, EMS and etc.
Position offered will be based on job skills, work performance and experience (incentive will be determined and awarded accordingly when team's monthly KPI is met).
BENEFITS
Company Transport Pick-up/Drop-off point: Simei MRT
Duty Meals, F&B Discount, Dental / Medical / Insurance coverage
Family and Friends Hotel Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award
