Executive Officer / Senior Executive Officer, Volunteer Management

The Job:

We are seeking an Officer who will play a pivotal role in supporting the recruitment, training, scheduling, and coordination of volunteers. Aside from impact tracking, he/she also helps to ensure the smooth operations of volunteer programmes including events to enhance engagement and retention.

Key Responsibilities:

. Provide administrative support to the Programme Director and Volunteer Management team

. Maintain accurate and up-to-date records of the volunteer database and programme activities including assignments, training sessions, and community partnerships.

. Assist with budget tracking, financial reporting and volunteer impact reporting.

. Manage volunteer database and records

. Support recruitment, training, supervision, evaluation and assignment of volunteers for streamlined operations.

. Coordinate travel arrangements, event logistics, and meeting schedules for programme staff and volunteers.

. Support the planning and execution of volunteer appreciation events and related activities

. Manage programme-related correspondence, including emails, phone calls, and mail.

. Order and maintain office supplies and equipment as needed.

Requirements:

. Diploma or bachelor's degree in a relevant field, such as business administration or office management.

. Minimum of 2 years of experience in an administrative role, preferably within the nonprofit or legal sectors.

. Strong organisational, communication, and time-management skills, with the ability to multitask and prioritise effectively.

. Good communication and interpersonal skills, with the ability to interact professionally with volunteers, staff and external stakeholders.

. Proficiency in Microsoft Office applications and database management software.

. Familiarity with the legal profession and community organisations is a plus.