Executive, Operations Excellence

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Manage premium breakdown processing to achieve operational excellence.
• Ensures carrier invoices tally with the census and ratings agreed upon during placement.
• Provide guidance to offshore team and ensure offshore team is equipped with the knowledge and training to prepare premium breakdown. Review premium breakdown prepared by offshore team to ensure completeness and accuracy.
• Ensure information is sent for timely invoice processing.
• Actively follow up with carriers on discrepancies in invoices and resolve them as and when necessary.
• Engage as a point of contact to inform carriers on placement and demographic report on selected client portfolios, if required.
• Collaborate with key stakeholders involved in the process - Account Managers/Servicers, Processing and other colleagues within Aon to ensure seamless process.
• And any other roles and responsibilities that may be assigned to you from time to time.

Skills and experience that will lead to success

• Excellent written and verbal communication skills, strong interpersonal skills, and the ability to build relationships with multiple stakeholders professionally.
• Strong analytical skills, a keen focus on details, enthusiasm, and a high level of commitment.
• Skilled in multi-tasking, ability to assess and complete tasks with a high degree of accuracy.
• Efficiency in the use of Microsoft Office, particularly in Excel and comfortable working with numbers and data.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email