Executive / Senior Executive (Membership Services)

Key Job Duties:

• Manage and maintain an up-to-date membership database, with a primary focus on membership renewals and profile updates.
• Handle membership inquiries.
• Support the processing of new admission applications and subscription billing.
• Collaborate closely with committees to plan and execute events.
• Provide detailed management reports on membership and event-related activities, including reporting event-related updates on social media platforms.
• Perform other duties as assigned.

Job Requirements:

• Possess at least a relevant diploma or degree.
• Minimum of 2 years of relevant work experience.
• Prior experience in organising events, including online events, is advantageous.
• Proficient in MS Office applications.
• Experience with video editing software.
• Experience managing social media.
• Able to engage and support a diverse membership strong Chinese and English communication skills are required.
• Meticulous, with a strong customer service mindset.
• Able to work independently and as part of a team.