Responsibilities
- Develop bus service timetables and schedules for bus services using scheduling software HASTUS
- Plan and conduct runtime surveys on the public transport network, and other related surveys on town growth and general development surveys
- Assist in the management of data/information on the transport network and bus services
- Assist in the planning and development of transport network
- Assist in the implementation of new bus services, working closely with operations and other internal and external stakeholders on issues related to the bus services
- Monitor and analyse service performance of all bus services, propose and implement improvements for the benefits of the workforce and commuters
- Assist in handling customer feedback / complaints on bus services
Qualifications & Work Experience
- Possess at least a Degree in Business Studies/Administration/Management, Logistic/Transportation or equivalent.
- Able to use HASTUS software to produce the schedule base on the service requirement. On-the-job training will be provided
- Innovate to optimise resources using optimisation functions in scheduling software
- Prior experience in public transport industry is preferred
- Strong analytical skills and are comfortable to work with numbers.
- Independent, organized and meticulous.
- Experience in managing data and information, and/or knowledge of computer programming would be advantageous.
- Outdoor work will be required for on-site meetings, surveys and engagement with the workforce
SMRT Buses Ltd, a subsidiary of SMRT Corporation, is one of Singapore's major public bus operators. Anchored on our core competencies in operations, maintenance and training bus professionals, we operate bus services and manage bus depots and interchanges.
As the second largest public bus service operator in Singapore, we strive to deliver the best-in-class commuter experience by valuing commuters as our operational focus, developing our people as a key differentiator and innovating as an enabling strategy.
We have set our core values to be Integrity, Service & Safety and Excellence. SMRT is committed to provide safe, reliable and comfortable service for our commuters.
