F&B Executive

Job Responsibilities:

- Assist in setup & breakdown of the restaurant.

- Assist your Service Leader in organizing table seating and preparing tables.

- Greeting of customers and providing an enjoyable dining experience for all customers.

- Presenting menus/ directing customers to our menu QR code on the tables.

- Possess great knowledge of menu and non-menu items, and their ingredients. Helping customers select food/ beverages.

- Collaborate with other restaurant servers and kitchen/ bar staff.

- Serve water and refill glasses as and when needed.

- Ensure the timely delivery of food/beverage orders.

- Complete opening and closing side work.

- Ensuring side stations are stocked and cleaned. Regular checks.

- Assisting in cleaning up of spills and ensuring table cleanliness at all times.

- Complete housekeeping functions where necessary (ie. cleaning, sweeping, mopping, emptying trash and etc.)

- Handling of customers queries in a friendly and professional manner.

- Providing suggestions and recommendations to upsell.

- Deal with complaints and problems with a positive attitude.

- Facilitating and assisting Service Leader in any other requirements.

Job Requirement:

- Fluent in spoken and written English.

- Minimum 1 year experience in restaurant service/ F&B industry, experience as a barista will be a plus.

- Basic certification in restaurant service is desirable. A combination of practical experience and education will be considered.

- Outstanding Customer Service, focused and oriented.

- Full time flexible hours are required (able to work days, nights, weekends, holidays).

- Strong communication skills with the ability to promote sales and resolve conflict.

- Able to work at a fast pace while maintaining attention to detail ability to multi-task.

- Professional, articulate, friendly, and punctual.

- Positive, Cheerful, Energetic, Fun and Friendly.

- Team player & ability to work in a diverse work environment.

- Good communication & interpersonal skills.

- Excellent attention to detail.

JK Tan (R1875280)
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