The F&B Ambassador will be responsible for assisting in the restaurant operations to ensure that the guest experience, beverage quality and departmental revenue and profit goals meet its highest standard. He or she will report directly to the Restaurant Manager.
- Greet and guide customers to their tables and assist them in seating
- Manage a waiting list and seating chart
- Print special occasion menu and set up table accordingly
- Check table arrangement before and during service, ensuring table requests are met whenever possible
- Check on guests regularly to ensure their satisfaction and promptly resolve any issues or concerns.
- Coordinate with bartenders to serve beverages and ensure that alcoholic beverages are served responsibly and in compliance with legal requirements.
- Assist with general cleaning tasks such as sweeping, mopping, and sanitizing workstations and dining areas.
- Monitor and restock supplies as needed, such as napkins, straws, and condiments.
- Collaborate with kitchen and bar staff to address any issues or special requests from guests.
- Any other ad-hoc duties as assigned
Requirements
- No experience needed, training will be provided.
- Excellent communication and interpersonal skills.
- High initiative and positive attitude.
- Able to multi-task and work in a fast-paced environment.
- Willing to work on weekends, public holidays, and rotating shifts.
- Ability to work independently and in teams.
- Excellent time management and organisational skills.
- May be required to work weekends, and/or holidays, depending on business requirements.
