JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Facilities ExecutiveWork Dynamics - Integrated Facilities Management
What this job involves:
Providing Excellent Client Service
You will ensure client satisfaction and successful implementation of services based on the agreed Individual Performance Agreement (IPMP). To do so, you will provide comprehensive and best-in-class management services to run day-to-day operations and services of our clients facilities. You will manage and maintain consistent high-quality service levels in line with SLAs and KPIs, with a focus on driving continuous improvement in our clients workplace.
You will assist the Facilities Manager in achieving the accounts targets and work with the other team members to meet all key performance indicators as agreed with the client. You will be involved in a wide range of activities and responsibilities such as the following:
- Vendor and Contract Management
- Facilities Operations and Improvements
- Financial Management and Savings Initiatives
- Procurement and Risk Management
- Customer Service & Client Relationships
- Reporting, Training, Staff Management and other responsibilities assigned by Facilities Manager
Delivering our facilities services
In this job, you are responsible for the entire soft services and facilities management services.
We would like you to be responsible for complex(s) facilities operations in terms of soft services. You will establish procedures and roll out to site staff, mainly Cleaning, Landscaping, Pest Control, Security Services, etc.
You are to ensure vendors are well-managed, delivering services on time and within budget. In addition, you need to monitor that the vendors carries out technical audits and maintenance for all soft services as scheduled.
One on the primary responsibility will be OPEX budget, tracking and reporting planning. You will also need to provide administrative support to the team whenever required.
Consistency is what we do best at JLL. You are to manage the quality of facilities services within the complex(s) and monitor critical path actives and ensure timely escalation.
Sound like you To apply you need to be:
Experienced
You have a Bachelor Degree / Diploma in Business/Facilities/Engineering Management or equivalent qualification. In addition, you have 3 to 5 years of experience in Hospitality, Property Management or Facilities Management.
Proficient
You will have a thorough grasp of all facets of Facilities Management particularly the vendor management for specialized services, understanding of basic technical aspects and experience with performance based service contracts and vendor management.
Competent
You have strong organizational and time-management skills and demonstrate the ability to create and drive new initiatives. You are a strategic thinker with strong solving skills, a passion for quality and have an eye for detail.
People Person
You demonstrate excellent written and verbal communication skills and have a customer-oriented mind-set and attitude. You also have strong interpersonal skills that translates into being a great team-player with the ability to assume a leadership role and delegate tasks effectively.
Team Player
You will be a person that collaborates with others regardless of role, business unit or location. At JLL, we work together to help achieve our ambitions and that of our clients.
What you can expect from us
You will be given a remarkable opportunity to contribute and hone your technical competencies at one of our most prestigious projects.
Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Well offer you a competitive salary and benefits package.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today!
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
