Support workplace projects, such as office moves and renovations, ensuring that they are completed on time.
Maintain accurate occupancy workstation allocation in the office versus space system.
Conduct regular headcount and space occupancy updates and to provide such report to client
Coordination of moves, adds, and changes (MAC).
Ensure compliance with health and safety regulations, such as fire safety and workplace ergonomics.
Manage the daily operations of the workplace, including managing facilities, security, and vendor relationships.
Efficiently track and update FM asset inventories; assist in the storing, disposal, and/or retrieval of FM assets
Responds to work orders and complaints promptly with accurate and thorough information according to the specific request. Assists with light duty adjustments such adjusting monitor arms, tightening screws on chairs, and crawling under desks to adjust cables. Assists with meeting set up, furniture reset, and delivering temporary equipment and supplies. May assist with temporary signage.
Maintain workplace policies and procedures, such as building access, visitor management, and emergency preparedness.
Ensure that workplace facilities are maintained and cleaned to a high standard, and that workplace equipment is in good working order.
Ensure daily work orders and feedbacks are addressed and attended to.
Supervise and maintain the work schedule of the workplace support team, including receptionist, event coordinator, admin coordinator and housekeeping staff.
Be the point of contact and maintain relationships with external stakeholders, such as building landlords and local government age
Job Requirement
1. Bachelor's Degree and at least 5 years of Facilities professional experience
2. Strong Facilities Technical (Mechanical and Electrical) knowledge and experience;
3. Able to handle manual duties and perform regular facilities inspections;
4. Pro-active, independent, able to work with minimal supervision and perform under pressure;
5. Knowledge and experience in computer systems, including Microsoft Windows and Office operating systems;
6. Excellent verbal and written communication skills in dealing with stakeholders from diverse backgrounds (in Chinese & English)
7. Ability to work flexible hours, occasional weekends and evenings.