Fashion Retail Associate (Full Time)

Who We Are

We're a brand born out of sunny Singapore. At All Would Envy, we're on a mission to inspire everyone to live every day in awe. We believe in connecting people through fashion - we take pleasure in creating engaging pieces, from daily wear to conversation starters, for any and every occasion, to make you feel confident, happy, uniquely you and uniquely together. We hope to build and inspire a community of dynamic and energetic people who are thankful and in awe for what every day brings.

Job Description

We are seeking a passionate and customer-centric Fashion Retail Associate to join our dynamic team. As a Fashion Retail Associate, you will be responsible for delivering an exceptional in-store experience by providing outstanding customer service, maintaining a stylish and welcoming environment, and ensuring that our fashion products are presented in an engaging and attractive manner. You will serve as the brand ambassador, reflecting our company's values while helping customers find the perfect outfit that fits their style and needs.

Key Responsibilities:

Customer Service:

Greet and engage with customers, offering assistance and styling advice to enhance their shopping experience.
Build strong, positive relationships with customers, helping them find products that meet their fashion preferences.
Maintain an in-depth knowledge of our brand, collections, and promotions to educate and inform customers.
Resolve customer inquiries and concerns efficiently and professionally.

Sales & Visual Merchandising:

Drive store sales through up-selling, cross-selling, and suggestive selling.
Assist in maintaining the visual presentation of the store by keeping displays organized, tidy, and appealing.
Replenish stock on the floor as needed and ensure that all items are neatly displayed.
Follow visual merchandising guidelines and ensure the store maintains an attractive, fashionable aesthetic.

Inventory & Stock Management:

Monitor and manage stock levels, ensuring inventory is tracked and updated regularly.
Assist with product receiving, inventory counts, and restocking shelves.

Store Operations:

Process customer transactions at the checkout counter and ensure a smooth and accurate payment process.
Handle returns and exchanges in compliance with company policies.
Maintain a clean, organized, and safe store environment.
Assist in preparing for sales, promotions, and events, including store set-up and merchandising adjustments.