How you'll help us Keep Climbing (overview & key responsibilities)
The Field Engineer is responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
This position is also responsible for implementation and support of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment (Kiosk, Flight Information Display Systems, Ramp Information Display Systems) and multiple server platforms.
Performs, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.).
Also performs upgrade services (adding to or changing a workgroup computer, workgroup peripheral, or software) as specified in the Service Request. Updates asset management systems.
Work occasionally requires domestic and international travel, off hours work, and on call duty.
What you need to succeed (minimum qualifications)
- Must be in possession of valid documentation to live and work in Singapore at the time of applying to this position. DELTA DOES NOT SPONSOR.
The ideal candidate for this position possesses 2 - 4 years formal IT training or 3+ years equivalent experience. Basic Network/Server and application knowledge (MS Office, Outlook, etc.) is also required.
- Candidate must have troubleshooting skills (hardware/software) and Windows workstation and peripheral knowledge.
Candidate must be able to communicate effectively in English both verbally and in writing.- Must possess the technical expertise to apply relevant technical processes to appropriate business needs.
Additionally, candidate must have the ability to deliver quality work on time and translate planning into action by following applicable established procedures or methodologies.
- Consistently prioritizes safety and security of self, others, and personal data.
* Embraces diverse people, thinking, and styles.
What will give you a competitive edge (preferred qualifications)
- Previous airline experience is preferred.
Benefits and Perks to Help You Keep Climbing
