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Aim Recruit Consultancy Pte. Limited

Field Service Engineer (Marine) / Jurong

Early Applicant
  • 23 days ago
  • Be among the first 50 applicants
Exp: 5-7 Years
4,000 - 6,000 SGD/m

Job Description

Information:

  1. Salary range: $3,800 - $5,500, with $250 Transport allowance
  2. Working hours: Mon-Fri: 8.30am - 5.15pm

Responsibilities:

  • Standby support and 24/7 emergency call for customer support.
  • After-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
  • Installation, commissioning & on-site training to support the customers according to the scope of the project.
  • Generate a service report to customer in a systematic manner.
  • Investigate and handle all customers complaints related to product failures.
  • Investigates root causes of failures and recommend solutions.
  • Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
  • Maintain relationship with key customers to ensure the follow through until the issue is resolved.
  • Develop service training material, ensures all technical & training documents are up-to-date.
  • Provide training to distributors & dealers for service and troubleshooting skillsets

Requirements:

  • Diploma/Degree in Electrical/Mechanical/Mechatronic
  • At least 5 years of marine field servicing experiences
  • Ability to travel in the APAC and SEA region (10-15%)
  • Knowledgeable in power generation products, electrical and control system
  • Prior electrical and control experience with control system such as John Deere ECU/ KDI ECU

Interested applicants, send in your updated resume by clicking Apply Now

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Date Posted: 05/11/2024

Job ID: 99205575

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