Field Support Engineer

JOB OVERVIEW

We are looking for a Field Support Engineer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture best-fit candidates that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

. To upkeep and perform Preventative Maintenance of security and parking equipment, and day-today troubleshooting and corrective maintenance at various car park sites.
. Promptly submit and write Service Reports and Maintenance Checklists after each session to ensure the next team can follow-up on next-steps in a timely manner.
. Assist in resolving technical issues with customers, contractors and vendors.
. Able to provide necessary training to teammates and end-users.
. Assist in project implementation and enhancement work of security and car park systems including installation and commissioning.
. Work closely with the Technical Support and Customer Support team both onsite and remotely.
. Assist with stock management.

QUALIFICATIONS AND REQUIREMENTS

. Candidate must possess at least a Diploma or Professional Certificate in Electronics/Electrical/Mechatronics Engineering or any related field.
. Possess good communication and presentation skills with good command of English.
. At least 1-2 years of working experience in car park or security field preferred.
. Experience dealing with CCTV, network access and other security devices will be advantageous. Able to work well in a team.
. Valid Class 2 or 3 Driving License required.
Willing to work on rotational standby duties