Transport Manager / Logistics Manager
- Location: Penjuru Lane
- Salary: $5,500 - $6,500
- Working days: Monday - Friday
- Working hours: 8:30am 5.30pm
Responsibilities
Transport Team, Drivers, and Supply Team Management & Development
- Lead and manage the transport team, drivers, and supply team, promoting a positive work environment and high performance.
- Develop a staff performance matrix to set performance expectations and goals and conduct regular reviews, provide training to improve skills and ensure adherence to operating procedure, safety, and operational standards.
- Conduct regular department meeting with Transport planner, Drivers, and Supply team to understand challenges face and resolve them
- Recruit and onboard new team members as needed to support operational need
Fleet and Route Management:
- Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs and maintain fuel consumption and CO2 emissions record
- Monitor fleet utilization and recommend adjustments to maximize efficiency.
- Analyse routes and delivery patterns to identify issue and opportunities for planning improvement.
- To oversee the local and cross border deployment.
Safety & Compliance:
- Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver and supply assistant hours, working with relevant team to align process.
- Develop and implement safety protocols to reduce accidents and ensure driver and supply team well-being.
- Conduct regular safety audits and site visit to develop training plan and inspections provide training on best practices, and address any non-compliance issues.
- Manage and handle operational incident and reporting process to provide preventive action and implementing the action proposed.
Budgeting & Cost Management:
- Manage the transportation budget, focusing on cost control and efficient use of resources.
- Track and report on transportation expenses, including fuel, maintenance, and labour costs.
- Identify and implement cost-saving initiatives without compromising service quality.
Customer Service & Collaboration:
- Collaborate with the customer service team to address any delivery issues and ensure transport team met customer requirements, ensuring customer satisfaction.
- Working closely with customer service manager on escalated customer inquiries regarding transportation and delivery.
- Work closely with other departments to coordinate delivery schedules and resolve any logistical challenges.
Performance Monitoring & Reporting
- Establish KPIs on the all above for transport operations, including delivery times, on-time performance, fuel efficiency and staffs performance.
- Monitor and analyse performance metrics, preparing regular reports to top management on the progress, performance with mitigation and improvement plan
- Use data to identify areas for improvement and implement changes to drive better results.
Job Requirements
- 5+ years of experience in transportation operations, logistics, or a similar role, with proven experience managing a team.
- Strong understanding of fleet management, route optimization, and safety regulations.
- Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking) and Microsoft Office Suite.
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