JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Floor Ambassador
Work Dynamics - Integrated Facilities Management
Client: Bank
What this job involves:
Work closely with the Community Manager to deliver client's vision and brand promise;
Provides consistent and memorable customer experiences;
Create a sense of community by connecting with employees on a daily basis;
Ensure the general well-being of the workspace;
Assist during event days where applicable; and
Any other duties, as and when directed.
Housekeeping / LogisticsDaily routine checks and maintenance of the following:
General office areas
Meeting rooms
Workstations
Mail collection
Cabinets
Toilets
Enforcement of clean desk policy
Management of office supplies:
Stationery
Copiers & printers
Confidential document box
VC/AV system
Telephone line and cables
Office keys
Management of bistro machine & supplies:
Coffee machine
Water dispenser
Cups & cutlery
Paper towels
Fridge
Pump servicing (sink)
Oversee and manage lockers arrangements and users lists;
Work closely with housekeeping to ensure proper workplace hygiene is observed (meeting spaces, work points, safety, power saving, etiquette, noise level); and
Lost & Found management.
Reception / Hospitality Services
Answer all incoming calls and handle inquiries whenever possible;
Provides prompt response to guest/clients request (no longer than 24hours);
Introduction of space and ushering of guests to their respective event spots
Monitoring visitor/space logbook;
Maintenance of key contact lists;
Ensure signages are constantly being updated;
Sorting and handing out mails; and
Constantly gather feedback from users to see how we can further improve our space offerings.
Sound like you To apply, you need to be a:
Minimum 3 years proven work experience in a customer service capacity;
Able to work independently and as part of a team;
Ability to identify and track relevant community KPIs;
Proficient in Microsoft applications;
Customer service oriented with good verbal communication skills;
Attention to detail and a pleasant personality; and
Able to work overtime (OT) during event periods where required.
Other Requirements (good to have)
A first aid certificate;
Knowledge on HSSE, risk assessments;
Experience in security management; and
Experience in assisting to organize events.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
