Food Court / Coffee Shop Supervisor / Asst Manager

Role and responsibilities:

. Assist the Outlet Manager in daily business activities, ensuring compliance with SOPs.

. Monitor and ensure food-court's preventive maintenance is carried out as per approved plan.

. Liaise with stall tenants and third-party services to uphold policies.

. Track KPIs and manage POS system for daily sales record.

. Liaise with Government Statutory Board, landlord and 3rd party service providers

. Schedule staff to maintain effective and full operational capacity.

. Manage tenants and to achieve 100% stall occupancy.

. Ensure property cleanliness and organisation.

. Oversee training on food handling and safety standards.

. Responsible for ordering, receiving and checking of goods and supplies

. Must be able to work a 6-day work week, including extended hours, shift work, weekends and public holidays.

Essential Skills & Requirements:

. At least an O Level, higher education level is preferred.

. NEA ECC Certification is preferred.

. Preferably with food stall tenant contacts.

. Good to have experience in using Infotech attendance and scheduling module.

. Minimum 2 years of relevant experience.

. Must be able to communicate in Mandarin to liaise with Mandarin-speaking colleagues and suppliers.

. Hands-on problem-solving skills related to food court / coffee shop operations and services.

. Ability to foster positive working relationships.

. Candidates with coffee making skill will be advantageous.

. Ability to assist in hiring and training new staff.

. Monitor and maintain stall inventory.