What you need to do:
- Communicate and receive/send pre-alerts to and from shipping lines, airlines, shipping agents, freight forwarders and local customers
- Manage and overseeing all administrative matters of freight and customs operations:
- Manage timely receipt and submission of documentation for import and export of air/sea freight clearance:
- Preparation of AWB, HAWB, Permits, Manifest, Commercial Invoice, Packing List, Bill of ladings, Certificate of Origin, Hazardous Cargo Declaration etc.
- Co-ordinate Import and Export freight bookings with carrier and co-loader including Air / Sea (FCL/LCL) / Cross Border Trucking / Inland Clearance & Trucking
- Track and trace shipments, follow up and provide client with prompt updates of status
- Handling of problems or complaints arising from the shipper and consignee, researching, and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
- Any other ad-hoc duties assigned by superior
What you need to have:
- Good coordination skills and attentive to details
- Customer-oriented with good interpersonal and communication skills
- Good learning attitude
- Communicating with Mainland clients. Proficiency in Mandarin is a must.
Things you may want to know:
- Location: Boon Leat Terrace
- 5.5 days work, Mondays to Saturdays, 9am to 6pm, 9am to 1pm, Saturday WFH
We regret to inform that only shortlisted candidates will be contacted.
