To provide service according to procedures and standards established by the company.
To be knowledgeable in all service techniques.
To be familiar with all items on the menu. In this respect, you must have knowledge of all recipes, methods of preparation and preparation time.
To recommend and promote items on the menu or specials to guests.
To maintain a high standard of personal hygiene and deportment at all times.
To perform other related duties as required by senior management
To review inventory management including but not limited to receiving stocks and supplies, taking inventory and organizing them
To be attentive to guest needs and complaints and take necessary action to ensure guests satisfaction within the parameters of the authority of the position
To guide and coach your team members and support them in operating the venue
To create a positive work environment for your team and ensure that their feedback on service and operations are taken on board
Ensure the FOH area is clean, organized, and presentable at all times.
Assist in setting and clearing tables, ensuring proper table settings for each dining experience.
Problem Solving Skills
Ability to work in a fast-paced environment and remain calm under pressure.
Strong attention to detail and a commitment to delivering high-quality service.
