Job Description:
- Serve as the change management specialist for the front office.
- Support the Bank's transformation and change programs, specifically in front office engagement and business integration, to foster appropriate behaviors and enhance business effectiveness. A key focus is the Bank's CLM TOM Program.
- Oversee impact assessments, stakeholder management plans, and change readiness activities affecting the front office.
- Design, facilitate, and deliver change management strategies, communications, and engagement plans for the front office. Collaborate closely with the broader change team to align initiatives. Key responsibilities include:
- Developing relevant success measures for change initiatives and driving continuous improvements.
- Analyzing and presenting structured and unstructured data to aid business decisions by stakeholders.
- Leading or facilitating discussions with stakeholders to assess current options and discover alternatives for business outcomes.
Experience:
- 10+ years of experience in change management and leading large-scale change initiatives.
- Relevant experience or a strong understanding of private banking, particularly in the front office.
- Certification in change management (e.g., Prosci, CCMP) is preferred.
- Strong stakeholder management skills with the ability to navigate organizational complexity and influence senior leaders.
- Excellent communication, presentation, and documentation skills.
- Familiarity with agile methodologies and project management frameworks.
- Solution-driven and outcome-focused, with the ability to thrive in evolving and uncertain environments.
- Curious and quick to understand key aspects of the business, products, services, or processes.
- Skilled in analyzing, organizing, and presenting complex issues for discussion, solutioning, and communication with diverse stakeholders.
- Strong interpersonal skills with the ability to extract and synthesize necessary information from specialist stakeholders.
To apply, simply click the Apply button or send your updated profile to [Confidential Information]
EA License No.: 18S9405: EA Reg.No. R1983076
Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/ to stay informed about new opportunities and events.
