Full Stack Software Engineer - Credit Card CRM Development

Responsibilities

Credit Card CRM Development

Design, develop, and maintain CRM system features tailored to credit card operations,

including customer data management, collections, and settlement processes.

Work with stakeholders to understand the specific needs of credit card customers and integrate those requirements into the CRM system.

Develop secure, high-performance solutions that meet regulatory requirements and ensure data integrity across CRM modules.

Collections and Settlements Module Development

Build and enhance collections workflows within the CRM, including automated reminders, tracking, and escalation processes.

Develop settlement features to support financial reconciliation and reporting, with integrations for third-party and in-house payment processing.

Implement logic for credit card transaction lifecycle management, including tracking balances, fees, and repayment schedules.

Full Stack Development

Develop both backend (Java-based) and front-end components, using HTML, CSS, JavaScript, and front-end frameworks such as React, Angular, or Vue.

Build and optimize RESTful APIs to support seamless integration of the CRM system with other credit card company applications.

Integrate reporting tools and analytics for real-time data insights, particularly for collections and settlement performance tracking.

Backend Development

Use Java frameworks (e.g., Spring Boot) to build robust, scalable backend services that support CRM functions.

Design and manage databases (e.g., MySQL, PostgreSQL, MongoDB) optimized for handling customer, collections, and transaction data.

Implement data privacy, encryption, and security best practices to ensure compliance with financial regulations.

Testing, Deployment, and Maintenance

Conduct thorough testing for collections and settlement modules to ensure reliability and efficiency.

Monitor CRM system performance, troubleshoot issues, and apply updates or enhancements as needed.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Experience in developing and optimizing collections and settlement workflows within a CRM system.
• Understanding of compliance, data security, and privacy requirements specific to the financial industry.

Preferred Skills

• 5+ years of experience as a Full Stack Developer, with a focus on CRM development for financial services, particularly in credit card operations.
• Strong expertise in Java and Java frameworks such as Spring Boot.
• Proficiency in front-end technologies (HTML, CSS, JavaScript) and front-end frameworks (React, Angular, or Vue).
• Knowledge of databases and data management best practices, including SQL and NoSQL databases.
• Familiarity with RESTful API design, microservices architecture, and integration for credit card workflows.