We offer the following benefits to Full-Time employees:
- A five-day (shift schedule) work week comprising not more than 44 hours.
- Staff discounts applicable at all outlets.
- Monthly sales incentive awards.
- Monthly attendance incentive.
- Staff referral fee
- Annual variable performance bonus
- Progressive annual leave entitlement
- Uniform provided
- On-the-job training
- Comprehensive medical benefits to ensure the health and well-being of our employees.
- Opportunities for career development, fostering growth and advancement within the group.
- The opportunity to grow with the company, contributing to its success and sharing in its achievements.
Roles & Responsibilities:
- Manage duty roster, cleaning schedule & plan for equipment upkeep.
- Assist in day-to-day service crew deployment & their meal-time arrangement.
- Manage service crew's performance, develop training plan to ensure service excellent.
- Maintain floor order and manage customer traffic.
- Oversee and streamline all workflow, provide superior with feedback & suggestion to improve productivity.
- Attend and resolve customer problems, complaints, and service requests.
- Look after playground safeness and handle all accident and emergency issues.
- Undertake & execute special project assigned by the supervisor.
Job Requirements:
- At least 3 years of experience in hospitality or customer-oriented job in front-line capacity.
- Experienced in a supervisory role within the childcare, recreational, or entertainment industry is preferred.
- Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and team members.
- Able to work independently and effectively under tight deadlines in a fast-paced environment.
- A good team player with a high level of enthusiasm, drive, initiative and commitment.
- Flexibility to work shifts, weekends, and public/school holidays.
- Capability to stand/walk for extended periods.
- A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm.
- Experienced in using Microsoft Office tools, specifically Excel, Word, & PowerPoint.
- This is a FULL TIME position.
- The work location will be assigned based on business requirements which will be shared with you during interview. Please refer to our website for outlets location (https://kiztopia.com).
Qualifications Requirements:
1. Higher Diploma or above in Tourism and Hospitality or related disciplines.
. We thank all applicants for your interest but regret to inform that only shortlisted candidates will be notified.
