Company Description
WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION
Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone A shared vision beyond only us
If you answered yes, why not join us This could be your first step towards a new and exciting career at COS! We are now looking for Retail Sales Advisors to join our Singapore team on a full time permanent contract.
About COS: Since our launch in 2007 we have opened stores and sell online in over 40 countries worldwide. Our collection offers elevated essentials, iconic pieces and innovative design. The creative soul of the brand is visualised through our storytelling, seasonal runway shows and connect with contemporary culture to create an experience beyond the expected. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.
Job Description
As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.
You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you'll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.
Qualifications
- Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
- Proactive; you use your initiative to provide customers with a memorable shopping experience
- Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
- You listen to and show interest in others ideas and opinions
- You're honest and genuine in your approach
- You are interested in fashion and trends
- You are communicative, positive and open-minded
- You're willing to learn and adapt
- You're collaborative, inclusive and supportive of others
Additional Information
When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including
- Employee discount across all H&M group brands
- 16-23 days annual leave
- Sick leave
- Birthday Leave
- Additional holiday for long service
- Quarterly incentive scheme
- Clothing allowance
- Medical care & Accident insurance
