The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.
The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.
As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.
For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a Great Place To Work (2022, 2023) and one of AONs Best Employers. Wherever you are on the team, whatever your definition of success, well set you on the right path.
This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurantsespecially being able to identify unique opportunities to delight in the day-to-day service.
You'll be in charge of:
General Management
Drive the overall operational and business performance
Develop clear team structures with specific Areas of Responsibility (AOR) and Directly Responsible Individual (DRI) mapping
Work with the Board to develop goals (commercial and non-commercial) for the venue with clear Objectives and Key Results (OKRs)
Lead the teams to achieve the OKRs set out for the venue
Set and communicate clear operating standards
Ensure that the teams execute based on these operating standards
Ensures team alignment with the venues and groups mission and values
Ensure quality, operating, and hygiene standards are met
Monitor venue adherence to all licensing laws regarding the service of food and beverage, public and employee safety while in compliance with local food safety standards
Talent & Financial Management
Drive the annual planning and budgeting process and ensure that the budget is achieved
Own the overall Profit and Loss statement of the venue
Analyse POS reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools
Conceptualizing staff development plans according to the needs of the business
Determine staffing requirements, interview, hire, and train new employees, or oversee the administrative processes
Implementing training strategies for the venue with the support of the Talent Team
Work with the Talent Team regarding employee movements and performance feedback
We love people who:
Go above and beyond to make someone else's day
Are thoughtful and kind, while upholding high standards
Own outcomes and drive solutions
Are ever-curious and always learning
Benefits:
We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individuals key milestones, as well as one month sabbaticals for long-service individuals.
Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms
Click on Apply or send your CV via Whatsapp to
Should your application progress to the next stage, we will be in contact to arrange for an interview.
