Group IT Manager

Key Responsibilities:

Project Management:

. Lead the design and deployment of new IT systems and services, ensuring alignment with business objectives and requirements.

. Manage the full software development life cycle (SDLC) implementation, including planning, execution, monitoring, and closure of projects.

. Develop and maintain project plans, timelines, budgets, and resource allocations to ensure successful project delivery.

. Coordinate with cross-functional teams, stakeholders, and vendors to ensure project milestones are met and risks are mitigated.

Documentation and Testing:

. Ensure proper documentation of business requirements, business scenarios, and test cases for System Integration Test (SIT) and User Acceptance Test (UAT).

. Oversee change management efforts, including effective communication and training for new application roll-outs.

Team Management and Development:

. Manage the IT team by recruiting, training, and coaching team members to enhance their skills and capabilities.

. Communicate job expectations, appraise job performance, and propose skill development/upgrading plans for team members.

Vendor Management:

. Manage vendors and ensure that Service Level Agreements (SLAs) are met, including evaluating vendors solutions and industry best practices.

. Develop proof of concept with vendors to test ideas and new IT technologies.

Strategic Innovation and Risk Mitigation:

. Analyse business requirements in collaboration with key stakeholders to develop innovative IT solutions.

. Re-engineer current business processes through strategic innovation of IT services and applications.

. Implement cost control measures through productive use of IT applications and services.

. Monitor IT systems performance, identify risks and threats, and propose strategic solutions for risk mitigation.