Ensure Guest Services team operates with a sales attitude and all associates are aware of the sales opportunities within the hotel, which will assist with the maximization of revenue.
Seek new and additional services constantly to improve the guest experience with a creative and innovative approach
Initiate and maintain effective communication within the guests and other housekeeping departments.
Maintaining a high standard of customer relations/customer service within the Guest Relations department.
Requirements
Minimum Diploma in Hospitality
Minimum 3 years experience in a similar capacity.
Service Oriented.
Possess good interpersonal and communication skills.
