Guest Relation Executive [ Hospitality | Central area| Up to $3000 ] - 2310

The Supreme Hr Advisory Pte. Ltd.

Early Applicant

15 days ago
Be among the first 50 applicants

Exp: 0-2 Years

2,800 - 3,000 SGD/m

Singapore

Job Description

Guest Relation Officer

5 days Mon to Fri 8am to 6pm
$2800 - $3000

Marina Bay Financial Centre

Job scopes:

To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
To check on meeting room set up standards, floral arrangements, and report facility faults
To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
To assist in the booking of executive meeting rooms
To provide taxi booking services
To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
To receive feedback from guests or staff on facilities and services
To assist in overseeing events or VIP meetings at executive conference suite
To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
To assist managing rooms and submit reports on weekly release
To assist in handling common & executive meeting room enquiries by phone / email / Teams
To manage common meeting room bookings:

a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / technicians

Requirements: