Guest Relation Executive

Hiring for Host/Hostess for several concepts in Singapore

Introduction

A renowned Japanese restaurant with a coveted 2-year waitlist in Japan is bringing its exceptional woodfire yakitori to Singapore in partnership with Ebb & Flow Group. Located within the luxurious Mondrian Hotel, our new location opening in December 2024 will offer an elevated dining experience that marries traditional techniques with a sophisticated atmosphere.

We are looking for a dedicated Guest Relations Executive to be the welcoming face of our restaurant and deliver an outstanding guest experience from the moment of reservation to departure.

Key Responsibilities:

• Warmly welcomes all incoming customers, checks-in their reservation, and escorts them to their assigned table
• Serve food and beverages to customers in a timely manner
• Make menu recommendations to guest with extensive menu knowledge
• Collaborate with the team to maintain the restaurant's ambiance and cleanliness
• Provides the team with a roll-up of reservations prior to each shift Informs Management of any large parties, special reservation notes and/or VIP customers

Qualifications:

• 2 years experience in guest relation or hosting
• Experience in pre-opening operations is a bonus
• Excellent interpersonal and communication skills
• Professional appearance and impeccable grooming standards

Perks:

• Birthday Leave
• Competitive Staff Discounts across outlets
• Health and Medical Insurance coverage

If you're excited to welcome guests with genuine hospitality and be part of an exceptional dining experience, we would love to hear from you!