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Job Summary: Manages the back of house operation, including menu planning, cost control, administration, communication (all levels), manpower planning, hygiene, and safety management.
Key Responsibilities:
. Responsible for the overall daily food production and back of house operations.
. Maintain and enhance manpower management by daily effective communication.
. Ensure that quality and wholesome food is served in the facility.
. Plan and execute monthly rotating menus and special food promotion with the Unit Manager.
. Manage daily customer feedback concerning services provided through effective communication and effective customer service management.
. Liaise and produce for banquet events of the day/ week with F&B Coordinator/Supervisor.
. Ensure that all areas of services provided are maintained at the required in-house and corporate standards.
. Assist in coordinating activities from the head office during official visits from other related departments i.e. Purchasing, HR, Finance, Business Development and SEQ Department.
. Submit weekly and monthly financial/ administration reports to the Unit Manager.
. Submit all HR related documentation to Unit Manager concerning employment, termination, leave application, timecards, manpower costs etc. from back of house operations.
. Attend weekly service meetings to improve and enhance service level.
. Evaluate and administer manpower plans, employee training & development.
. Ensure the safe operation of all cleaning equipment and report to the management of any faulty equipment.
. Maintain and improve hygiene and safety standards of both front of house and back of house operations.
. Perform all other duties common assigned to by both the client and management of Sodexo Singapore.
Date Posted: 15/11/2024
Job ID: 100450481