Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo Never. Courage Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our Users and Content Creators to enjoy and express themselves.
As a Head, you will be leading a high-performing team in driving policy enhancement and implementation to ensure the safety of our users. You will also be an expert in the policy space and have an in-depth understanding on the impact of technology, media, and cultural trends on policy. You will be a key organizer and influencer, leading a team in driving policy implementation to uphold the highest standards of online safety.
It is possible that this role will be exposed to harmful content as part of the core role as part of project in response to escalation requests by chance.
Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
Responsibilities
What will I be doing
- You will lead a high-performing policy team, manage cross-team relations and optimize policy development, iteration & implementation procedures to deliver high-quality results
- You'll craft and assist in developing content policies for our global community on the TikTok platform
- You'll collaborate with Global Public Policy, Product, Operations, Legal, and Public Relations teams to improve content policies and streamline enforcement policies and processes
- You will act as a global escalation point of contact, align all stakeholders, and respond to emergency content safety-related cases
Qualifications
What should I bring with me
Minimum Qualifications
- You have strong people management experience in leading small/medium multi-cultural teams
- You have an academic background in Public Policy, Law, or related experience
- You have significant experience in content policy, policy enforcement, or public policy, specifically in technology/social media/content space
Preferred Qualifications
- You have experience with international Internet / social media/content issues
- Strong verbal and written communication skills
Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
