Job Summary
Oversee and drive centralisation of the following areas for the PvB business. The purpose is to drive efficiency, productivity and overall performance of these areas for the Business:
- EAM & Introducer
- Product Program /Propositions
- Digital Enablement
- Business Banking Partnership / New Business Initiatives
- SCTS Onboarding
- SCTS Trust Accounting
- Advising and guiding the Private Banking Front Office and support functions with respect to creating an environment where people, process and systems work seamlessly together
- Collaborate with front office and support functions to ensure that robust controls are in place & are well deployed while balancing client experience. Where required make adequate escalations to draw necessary management attention.
- In coordination with Legal & Compliance, keeping abreast of legal and regulatory changes. Continuously review and raise the standards on internal controls in line with regulatory expectations & best in class PvB practices.
- Liaise with Group Policy owners in shaping internal policies with respect to PvB Controls
- Support/oversee key projects related to the business's strategic objectives
Responsibilities
Strategy
- Drive efficiency with front office sales suitability
Business
Processes
- EAM, Introducer, Trust Structures, Business Banking
People & Talent
- Work through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
- Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
- Employ, engage and retain high quality people, with succession planning for critical roles.
- Responsibility to review team structure/capacity plans.
- Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives
Risk Management
- Execution responsibility for identifying, assessing, monitoring, controlling and mitigating operational and reputational risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them
Governance
- Oversee governance of PvB SGHK EAM & Introducer business
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Lead to achieve the outcomes set out in the Bank's Conduct Principles
Our Ideal Candidate
- 10 plus years of experience in the banking industry.
- Sound HKMA/SFC/MAS regulatory knowledge and understanding of the private banking business.
- Solid experience in Change Management; ability to adapt and act quickly to drive change by advocating innovative solutions
- Product knowledge is preferred
- Self-motivated team player, excellent analytical and problem-solving skills, with the ability to articulate and resolve complex operational issues
Role Specific Technical Competencies
- Private Bank
- Sales Process
- Risk Management
- Regulatory
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
