We represent a highly reputable and globally recognized financial services company. With a strong focus on online trading and investment solutions, our organization has built a solid reputation in the industry.
We specialize in providing a wide range of trading instruments to our diverse clientele, including foreign exchange (Forex) currency pairs, commodities, indices, cryptocurrencies, and more. Our advanced trading platforms empower traders worldwide to access the global financial markets and execute their trading strategies effectively.
Our company operates globally, catering to clients from various regions and jurisdictions. We adhere to regulatory frameworks in each country where we operate, ensuring compliance and offering a secure trading environment for our clients. We prioritise client protection and maintain strict confidentiality in all our dealings.
Position Purpose
As the Lead Product Designer, you will lead the UX/UI design strategy, champion user-centered design, and deliver intuitive digital experiences across all customer-facing platforms. This role requires a skilled leader who is both hands-on and capable of presenting strategic insights to C-suite and business stakeholders. You will shape and drive the design practice within the company, leading a distributed team of designers to create compelling, user-centered solutions for a B2C trading and financial services platform.
Responsibilities
- Drive continuous improvement of UX/UI across all digital products, ensuring alignment with business and product strategies.
- Plan, design, and deliver engaging, intuitive, and accessible product experiences that span the entire customer journey and are optimized for all devices.
- Work closely with front-end and back-end developers, product owners, and product managers to create solutions that address user needs while meeting business objectives.
- Conduct and lead customer research activities, including user testing, A/B testing, client workshops, and interviews, translating insights into actionable design requirements.
- Deepen the understanding of customers across the team, providing insights that shape business decisions and product direction.
- Manage and mentor a geographically distributed team of designers, establishing best practices and fostering an environment of innovation and collaboration.
- Shape and implement UI/UX best practices within the product design function, supporting the end-to-end product lifecycle from ideation through to launch.
- Design and lead workshops, brainstorming sessions, and customer problem-solving meetings to foster a shared vision and refine product requirements.
- Work within multi-disciplinary teams to conceptualize, prototype, and test potential design solutions, iterating based on user feedback and data.
- Ensure all designs meet brand standards and quality guidelines.
- Facilitate effective communication across product management, engineering, and senior leadership to ensure cohesive, well-aligned product launches.
Requirements
- Proven ability to lead and present design concepts confidently to C-suite and senior business stakeholders.
- Demonstrated expertise in hands-on design work, with a strong portfolio showcasing B2C digital platform designs.
- Experience in B2C platforms such as Banking, Gaming, E-commerce, with Financial Services, Investment, or Trading backgrounds being highly advantageous.
- Proficiency in design and prototyping tools such as Figma, Sketch, and Adobe Creative Suite; experience with user testing platforms and methods.
- Strong advocate for human-centered design principles with the ability to create intuitive, accessible, and visually compelling user interfaces.
- Comfortable working within Agile or Scrum frameworks, collaborating closely with product and engineering teams to achieve shared goals.
- Strong analytical abilities, with a proactive approach to solving complex customer problems through design.
- Experience in coaching and mentoring a design team, fostering skill development, and guiding best practices in design.
- Excellent communication skills to promote effective collaboration and knowledge sharing across teams and with senior stakeholders.
