- Responsible for daily operations of service points assigned, including front counter services, administrative/operational matters and partnering Nursing Officer/ Pharmacists to solve system and process problems.
- Ensure facilities are patient friendly, safe and clean.
- Work with other department managers to ensure a positive experience for patients along the continuum of care and achieve customer satisfaction targets.
- Responsible for achieving the volume and financial targets for the clinical services of respective service points.
- Develop and carry out business plans in conjunction with the clinical chiefs to ensure that goals are reached.
- Manage a group of staff providing customer services in service points and responsible for staff recruitment and retention.
- Manage projects and exploit appropriate new technologies to achieve cost saving and competitive advantage.
- Perform data analysis and manage process improvement projects.
- Perform other assignments as delegated by Operations Manager and Head of Department.
Email: [Confidential Information]
Whatsapp: 96503173
Telegram: @jesswongie
Jessie Wong Yuan Si
Personnel EA License No.: R2197171
Recruit Express Pte Ltd (EA Licence No.: 99C4599)
