Patient Reception: Greeting patients, checking them in, and updating their personal and insurance information.
Appointment Scheduling: Managing appointment calendars for healthcare providers and assisting with patient follow-ups.
Medical Record Management: Maintaining accurate patient records, including filing, updating, and ensuring confidentiality.
Patient Communication: Answering phone calls, responding to patient inquiries, and relaying messages between patients and healthcare staff.
Assisting with Procedures: Helping healthcare providers during examinations and minor procedures as needed.
Medical Supply Management: Ensuring the clinic is stocked with necessary supplies and equipment, including ordering when needed.
Billing Support: Assisting with billing processes, including collecting co-pays and processing insurance claims.
Laboratory Sample Management: Preparing and handling laboratory samples, ensuring proper labeling and transport.
Hygiene and Safety Compliance: Maintaining cleanliness and following infection control protocols within the clinic.
Patient Education: Providing basic information to patients about procedures, medications, and health practices as directed by healthcare professionals.
