Hiring for Cloud (AWS) Operation Manager/lead Consultant

Degree in Computer Science/Engineering, Information Technology, or in relevant disciplines.

- At least 6 years of working experience in Cloud-based services, IT operations and vendor management

- Proactive and dedicated individual with strong leadership, and multi-tasking capabilities

- Ability to build and maintain relationships with a wide array of people at both junior and senior levels

- Experience in running incident, problem and change management processes.

- Implementing processes as per ITIL framework. incident, problem and change management, service transition.

- Familiarity with security and access control measures to control privileged access to test and production environment.

- Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load Balancers, VPNs and DNS.

- Knowledge of disaster recovery, system backup and restore

- Experience with cloud-based services (e.g. AWS including including Redshift, EMR, QuickSight, Lambda, Glue, etc) and project management tools (e.g. Atlassian, JIRA) are an added advantage

- Infrastructure as Code (IaC): Familiarity with Infrastructure as Code tools (e.g., Terraform, CloudFormation) for managing AWS resources.

- Cost Management: Ability to optimize costs and manage AWS budgets effectively.

- Database and Data Warehousing: Knowledge of database management systems, data warehousing concepts, and SQL.

- Monitoring and Troubleshooting: Proficiency in monitoring tools (e.g., CloudWatch) and troubleshooting issues in AWS environments.

- Engage users to understand their requirements & issues and manage user expectations.

- Able to understand user queries from TRUST/HEALIX business & our partners and perform technical assessment for issue triaging and resolution so as to meet business objectives.

- Translate business requirements to technical solutions and/or refine technical workflows, to improve user experience and/or drive process optimization

- Comfortable with ambiguity and thrives in a dynamic, start-up like entrepreneurial environment