Hotel Event Sales Executive

An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott)

- Duxton Reserve, Autograph Collection Hotel (Marriott)

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott)

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the Global Learning + Development tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

. Manages group room/F&B events enquiries and related functions, dealing from receipt

of request to contracting and payment.

. Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

. Manages site inspections, organizing visits, room allocation, inspection of rooms and

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

. To conduct 5 room/F&B events sales calls daily and 3 room/F&B events sales activities

. To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

. Develop sales plans to generate business from identified markets/accounts.

. Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

. Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

. Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

. Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

. Managing DayAway and other platforms if required.

. Perform any other duties assigned by owner according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

. Any other duties or responsibilities as assigned by Management.

. Managing DayAway, TagVenue and other platforms if required.

. Create partnerships with other platforms that may benefit the group for events.

. Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue & Cost of each Event.

. For groups more than 10pax dining at the restaurants (both private & company

. groups), arrange a courtesy call to welcome the guest and inquire about their event

type, as well if they need anything else for us to ensure their experience is a

memorable one.

. Organize each Hotel Dropbox Folder to have all necessary materials for event sales

. -Along with Operations/Events Manager, discuss and create Event Package Pricing Tier

Strategy for business continuity.