HOTEL FRONT OFFICE AGENT - JG

Variable Bonus

5 Day shift work

9.5 hour shift (include meals)

Job Responsibilities:

. Facilitate smooth check-ins and check-outs for guests.

. Deliver exceptional front desk services to ensure guest satisfaction.

. Efficiently assign rooms and handling administrative tasks.

. Process guest payments with attention to detail and professionalism.

. Collaborate with bell service and staff management to ensure seamless operations.

. Serving as a knowledgeable resource for guests, providing information on hotel facilities and room amenities.

. Accommodating both general and unique requests to enhance the guest experience.

. Skilfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements:

. Diploma in Hotel Management or equivalent.

. Working knowledge with OPERA cloud would be an added advantage

. Exceptional interpersonal skills to effectively interact with guests and colleagues.

. Excellent written and verbal communication skills to convey information clearly and professionally.

. Patience and good listening skills to understand and address guests needs effectively.

. Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

Interested applicants kindly apply through this job portal or email me at [Confidential Information] and I will be in touch with you shortly.

Only shortlisted candidates will be notified.

Goh Boon Hui R24122338 Just Recruit Singapore Pte Ltd - EA12C6295