Responsible for the proper, efficient and profitable functioning of the Hotel. Oversee the Front Office, Housekeeping & Laundry, Food & Beverage, Security and Engineering departments
Prepare the long-term and short-term strategies and plan, budget and forecast for the Hotel together with the Executive Committee.
Develop, recommend and advise the Area General Manager on any areas of improvements in processes and strategies of the Hotel.
Be proactive and resourceful in the analysis of trends and changing needs and expectation of guests in terms of accommodations, services and facilities.
Ensure that all staff compliments the efforts to achieve ARR and occupancy goals with proper, sound yield management of room inventory.
Ensure that the Housekeeping Department maintains an effective level of service and cleanliness in guestrooms and public areas within budget.
Inspect guest rooms, public areas, lobby and other facilities periodically in order to maintain a consistently high level of standards.
Requirements
Degree in Business Administration or equivalent
At least 8 years of relevant experience in hospitality
Excellent communication, interpersonal and leadership skills
Able to perform independently under pressure in a fast paced environment