Hotel Receptionist

Guest Service Executive

Salary: $2,600 - $3,100

Work Location: Sentosa

5 days work week (including Sat & Sun)

3 rotating shifts

Job Description:

• Reports to Front Office Manager
• Work closely with the Assistant Manager efficiently and tactfully attending to guests complaints, requests and inquiries
• Strive to fulfill each guest's request whenever possible. Ensure all telephone calls are promptly handled within three rings
• Handle cashiering functions and adhere to the residence's Standard Policies & Procedure
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude
• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible
• Handle problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary
• Ensure guest room security, emergency, and fire procedures are followed
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to: Email [Confidential Information] or call your Friendly Consultant, Hanny Nurdjaja (Reg. No: R21101563), at 6590 9929 or WhatsApp 9187 7866 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short-listed candidate will be notified. All applications will be treated with the strictest confidence.

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Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!