Housekeeping Supervisor
About BUTLER⢠Housekeeping:
BUTLER⢠Housekeeping, awarded The Best Customer Service Award 2024/2025 by The Straits Times and Statista, is recognized as a Progressive Wage Mark Plus Employer and a leader in salary and welfare. We are dedicated to providing opportunities for growth, career enhancement, and setting the highest standards of excellence in the residential and office cleaning industry. As a member of our team, you will thrive in a supportive environment that values your development and contribution. If you are committed to delivering exceptional service and want to be part of a company that rewards excellence, join us at BUTLER⢠Housekeeping.
Job Title: Housekeeping Supervisor
Employment Type: Full-Time / Part-Time / Contract
Description:
Join BUTLER⢠Housekeeping as a Housekeeping Supervisor, where you will play a crucial role in overseeing the upkeep and training of our housekeeping staff, ensuring that both new and existing customers receive the highest standard of service. This role requires a strong leader who is committed to maintaining our companyâs reputation for excellence while nurturing the professional growth of our team.
With a minimum of 5 years of experience in a similar supervisory role, you will be responsible for ensuring the satisfaction of both customers and staff, providing continuous training, and upholding our high standards. We offer a guaranteed pay match for those currently in a similar position, with the potential for a pay rise as you elevate your own standards and those of your team.
Responsibilities:
Supervise and manage a team of housekeeping staff, ensuring they deliver exceptional service to all clients.
Oversee the training and development of new and existing staff, ensuring they meet company standards.
Maintain high levels of customer satisfaction by addressing any client needs or concerns promptly and professionally.
Conduct regular inspections to ensure all housekeeping tasks meet the highest company standards.
Coordinate work schedules and assign tasks to housekeeping staff.
Report any maintenance issues or damages and ensure they are resolved in a timely manner.
Requirements:
Minimum 5 years of experience in housekeeping supervision or a related field.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
High attention to detail and commitment to excellence.
Ability to travel between various job locations.
Reliability and punctuality.
Benefits:
Competitive salary with a guaranteed pay match, and the potential for a pay rise as you elevate your own standards and those of your team.
14 days of annual leave starting for locals.
Paid childcare leave and other paid leave benefits, including compassionate leave and performance leave.
Guaranteed annual wage increments with BUTLERâ¢s innovative AWI system.
Monthly transport allowance for travel between job sites.
Opportunities for career growth and professional development.
