Job Highlights
- Dynamic working environment
- Open and collaborative culture
Inspired by Singapore's culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.
Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named Marie Villa by the great-grandson of Singapore's well-known philanthropist, the late Mr Tan Tock Seng.
Responsibilities:
- Clean and maintain guest rooms, public areas, and back of house areas to the hotel's high standards, including dusting, vacuuming, sweeping, mopping, and changing linens.
- Ensure that guest rooms are properly stocked with amenities and supplies, such as towels, linens, and toiletries.
- Report any maintenance issues or damage to the Housekeeping Manager immediately.
- Respond promptly to guest requests for additional amenities or services, such as extra towels, pillows, or blankets.
- Complete daily room assignments and assist with special projects as needed.
- Communicate effectively with other departments, such as Front Office and Engineering, to ensure that guest needs are met.
- Follow all safety and security procedures, including proper use of cleaning chemicals and equipment.
- Maintain a professional and courteous demeanor at all times, reflecting the hotel's commitment to exceptional guest service.
- Attend all required training sessions and meetings.
- Coordinate with other hotel departments to ensure the seamless operation of the hotel.
- Participate in emergency response procedures and provide support during emergencies.
Physical Requirements:
- Ability to stand, walk, and bend for extended periods of time.
- Ability to push and pull housekeeping carts loaded with cleaning supplies and linens.
- Ability to climb stairs and ladders.
- Ability to lift and carry up to 15kg
Qualifications:
- Ability to lead and motivate a team in a fast-paced environment.
- Previous supervisory experience in a luxury hotel or resort/ in housekeeping operations is an added advantage
- Strong attention to detail and ability to follow specific instructions.
- Excellent communication and interpersonal skills.
- Ability to work a flexible schedule, including weekends and holidays.
- Knowledge of cleaning chemicals, proper storage, and disposal methods.
- Ability to work well in a team environment and under pressure.
- Strong sense of responsibility and attention to detail.
- Ability to respond quickly and effectively to emergencies.
- Must be available to work flexible hours, including nights, weekends, and holidays.
- Excellent communication and interpersonal skills, with the ability to work as a team.
- Good command of written and spoken English.
- Adaptable and outgoing with excellent interpersonal skill.
- Ability to work under pressure and be flexible.
- Passionate and enthusiastic with a positive can-do attitude.
