HR Operations Manager
About the Role
Join a leading player in the insurance industry as our HR Operations Manager, where you'll be instrumental in delivering seamless, high-quality HR services that drive operational efficiency and enhance the employee experience. This role is perfect for someone with a passion for continuous improvement and a knack for optimizing processes to meet and exceed the needs of a dynamic workforce. You will lead a dedicated team, manage key HR processes, and drive strategic projects, ensuring that our HR operations are efficient, compliant, and audit-ready.
If you're a forward-thinking HR professional looking to make a tangible impact, this role offers an exciting blend of operational responsibilities and strategic opportunities.
Key Responsibilities:
HR Operations Leadership
- Oversee end-to-end HR operations, ensuring streamlined processes across the employee lifecycle, from onboarding and payroll to benefits administration and offboarding.
- Ensure compliance and audit-readiness across HR operations, including work pass management, leave and benefits administration, payroll submissions, and regulatory reporting.
- Deliver timely, accurate payroll support in collaboration with external vendors, preparing essential reports such as headcount, payroll, and bonus provisions.
Employee Experience and Engagement
- Lead engaging orientation and onboarding sessions to provide new hires with a seamless transition into the organization.
- Implement continuous improvements based on employee feedback, using insights to refine and enhance HR processes and the overall employee experience.
Process Optimization and Innovation
- Collaborate closely with the HR Workday team to enhance and automate HR workflows, improving process efficiency and data integrity.
- Spearhead the digital transformation of HR Management Information (HRMI) reporting, making data-driven insights accessible for strategic decision-making.
Vendor and Client Management
- Manage and evaluate HR vendors to ensure services meet quality standards and are delivered within budget, in line with our corporate policies.
- Maintain strong partnerships with internal clients, continuously enhancing the HR service experience based on their feedback and business needs.
Strategic Projects and Process Improvement
- Take on special projects that enhance HR services, contributing your expertise to initiatives that improve operational efficiency and employee satisfaction.
- Lead process reviews and drive improvements, streamlining operations and implementing technology solutions where possible.
Who We're Looking For:
- Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
- Experience: 5+ years in HR operations with a strong background in payroll management, HRIS (Workday preferred), and compliance.
- Technical Skills: Proven experience with HRIS, payroll, and data analytics. Skilled in process automation and vendor management.
- Project Management: A track record of successfully leading cross-functional projects that drive efficiency and enhance employee services.
- Soft Skills: Strong communication and relationship-building skills, with the ability to collaborate, influence, and problem-solve effectively.
Why Join them
Shape the Future of HR Operations: In this role, you'll have a unique opportunity to lead and innovate within HR Operations, contributing directly to a positive employee experience.
- Drive Digital Transformation: Be at the forefront of digitalizing HR processes in a collaborative environment where new ideas are encouraged and supported.
- Professional Growth: Expand your expertise in HR technology, vendor management, and strategic operations, with support for continuous learning and development.
- Make an Impact in Insurance: Join a respected name in the insurance industry, where your efforts will help create a more efficient, employee-focused organization.
If you're ready to bring your operational excellence and HR expertise to a purpose-driven organization, we want to hear from you. Apply now and take the next step in your HR career!
Argyll Scott Singapore Pte Ltd
EA License No. 16S8105
Goh Sok Hwee, Florence (Wu Shuhui)
EA Reg No: R1326770
