Company Description
Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapores tallest building at 290 meters set around landscaped parkland and direct MRT station access.
The 223-room Sofitel Singapore City Centre will offer chic designed rooms, 4 Food and Beverage options, a ballroom, and several meeting rooms, fitness and pool facilities.
Job Description
Food Safety, Sanitation Standards :
Prepare for and lead annual HACCP, ALLSAFE, SGClean audit
Champion Food Safety and Hygiene standards
Ensure the strictest compliance to food safety standards and management for the Rooms, F&B and Culinary divisions.
Conduct regular checks on the maintenance/upgrade of sanitation and hygiene standards to ensure safety of food served to guests and employees.
Ensure all touch-points and work areas conform to required Hygiene and Sanitation levels.
Responsible for effective and efficient maintenance of up-to-date records and required documentation related to the Hotel's sanitation and hygiene efforts/program
Responsible for cleanliness and orderliness of all office/admin areas
Conduct and chair monthly ALLSAFE/HACCP Meeting
Monitors, assists and performs all procedures and protocols for maintaining an excellent sanitation and hygienic environment
Conducts monthly sanitation inspections throughout all food handling areas and generate respective reports
Key liaison with external agencies (laboratory, government bureau, assessors, health inspectors, etc.) on sanitary matters.
Support any Accor Hotels in HACCP when the needs arises
Projects Assistance :
Prepare documentations, submit applications and follow-through with all hotel projects eligible for Government Support schemes
(Project-based) Participate in relevant new project implementations or launches with systems set-up/data submission
Corporate Social Responsibility :
Assist in driving CSR (Corporate Social Responsibilities) activities and events for the Hotel.
Liaison with Charity bodies, organizations on logistics and communicate, solicit volunteers and participants for the events.
Maintain regular and effective communication with Heads of Department providing or requesting information as is necessary to the smooth running of the hotel.
Any other reasonable request within your range of competence as required by your Manager.
Practice the Sofitel Values in daily operations:
Demonstrate The Passion for Excellence by endeavouring to exceed expectations.
Consider each guest and internal guest as a unique individual and demonstrate personalised service and The Essence of Pleasure.
Positively contribute in working in a culturally diverse environment and be open to new ideas. Accept criticism and observations and use them positively to make improvements in The Spirit of Openness.
Observe Brand Magnifiers with all guest interactions.
Share the art of French hospitality: French Elegance/ The French Touch.
Contribute to developing a truly diverse team of hospitality professionals.
Communicate openly and honestly with other ambassadors and recognise their outstanding achievements and reward them for superior performance.
Refer to the Sofitel Standards and ensure compliance in every way.
Qualifications
Previous experience in a similar role, Hotel environment preferred;
Demonstrated administration experience, Human Resources essential;
Tertiary Qualifications in Administration or Hospitality, preferred
The ability to work autonomously and as part of a team.
Excellent negotiation skills.
High attention to detail and excellent Microsoft application skills.
Ability to build rapport with internal and external stakeholders
The ability to project a professional image at all times through personal presentation / interpersonal skills.
The ability to work outside of normal business hours, when required
Excellent numeracy, verbal and written communication skills.
Has the ability and willingness to undertake further development.
