Description
Staff benefits include 15% Off all IKEA products.
Role will start 1 November 2024 (3 months seasonal contract)
- MUST Able to work on rotating shifts and support retail operation peak periods on PH and Fri, Sat and Sun.
About the job
. To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
. Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
. Ensure that customers issues are handled efficiently and with empathy.
. Actively working towards fulfilling the four tasks of the store.
Your assignment
- My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
- I have the knowledge, confidence, and desire to make customer payment easy.
- I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
- Offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
- Use the till to accurately register products and register payment from customers according to given routines.
- Ensure our store is a safe and secure environment at all times for visitors and colleagues.
- Offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
- Use the till to accurately register products and register payment from customers according to given routines.
- Ensure our store is a safe and secure environment at all times for visitors and colleagues.
